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Customer Care
HOW TO CONTACT US
TICKET and EMAIL Registered users Per registered users, to get information on orders, product availability, shipments, exchanges and returns, open a support ticket here: Ticket
Unregistered users Per general information, only for users not registered on the site, send an email to: help@iafstore.com  FAQ
Visit the Frequently Asked Questions list to quickly find answers to your service, shipping, and product inquiries
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The customer at the centerOur goal is to provide a dedicated customer assistance service that includes information related to the shopping experience on the site but also support in choosing the correct product for your every need.
Our Customer Service teamThe customer service team is the fundamental part for managing requests related to online purchases. Our team of specialists is able to assist you with all questions and problems encountered during the purchase, shipment and delivery of our products. The telephone service is active from Monday to Friday from 9.00 to 17.00 and via e-mail and contact ticket.
Our expertsThe assistance service is completed by a team of technical-scientific experts highly specialized in nutrition and sports activities. You can send your request for further information on a product and its use, or request specific information based on your needs. You can contact us by writing to the e-mail address or using the form on the site.
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